Privacy Policy

1. Introduction

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2. Information We Collect

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3. How We Use Your Information

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4. Data Security

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5. Analytics and Cookies

We use two analytics services to understand how this website and the Rewards Rookie app are used and to find and fix errors: PostHog (PostHog, Inc.) on rewardsrookie.com and app.rewardsrookie.com, and Google Analytics for Firebase on this website and in the app. They record the pages you view; the links and buttons you click, including the wording of the element and where a link points; the website or campaign that brought you here, such as a search engine or campaign parameters in the address; your browser, device and screen details; your IP address and an approximate location derived from it; JavaScript errors, with their messages, stack traces and the page address; and pointer, click and scroll positions used to build heatmaps.

PostHog may also record a replay of your visit: the page as displayed, mouse movement, scrolling and clicks. Anything you type into a form is masked in these recordings. Replays of the app also capture the browser's console messages.

To do this, PostHog stores two first-party cookies on rewardsrookie.com whose names begin with ph_, valid for 12 months, and keeps copies in your browser's local storage on each of our subdomains. They hold a random visitor identifier, a session identifier, a device identifier, and the first page and referring website of your first visit. Because the cookies are shared across our subdomains, a visit that starts on this website and continues into the app is understood as one visit. The identifier is anonymous until you sign in to the app; from then on it is linked to your account, browsing this website while signed in is attributed to your account, and signing out unlinks the browser again. Google Analytics stores its own cookies, whose names begin with _ga, on this website for up to two years.

We use this information only to operate and improve Rewards Rookie, and we do not sell it. PostHog and Google process it on our behalf in the United States under their own privacy policies (PostHog, Google). PostHog keeps session recordings for 30 days and other event data for 12 months. We do not currently respond to browser "Do Not Track" signals.

You can block or delete cookies and site data in your browser at any time, and this website keeps working without them. Deleting cookies alone may not reset the identifier, because a copy is kept in local storage, so clear all site data for rewardsrookie.com. If you use the app, you can turn off session recording in its Settings; that switch applies to the app, not to this website. To ask about this data or request its deletion, contact support@rewardsrookie.com.

6. Your Rights

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7. Contact Us

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